{"id":46415,"date":"2024-03-13T10:19:52","date_gmt":"2024-03-13T14:19:52","guid":{"rendered":"https:\/\/ncope.org\/?post_type=docs&#038;p=46415"},"modified":"2024-03-13T16:12:25","modified_gmt":"2024-03-13T20:12:25","password":"","slug":"why-am-i-getting-the-incorrect-data-set-error-when-i-attempt-to-upload-clinical-data-into-ncope-tracker","status":"publish","type":"docs","link":"https:\/\/ncope.org\/index.php\/docs\/why-am-i-getting-the-incorrect-data-set-error-when-i-attempt-to-upload-clinical-data-into-ncope-tracker\/","title":{"rendered":"Why Am I Getting the &#8220;Incorrect Data Set&#8221; Error When I Attempt to Upload Clinical Data into NCOPE Tracker?"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.24.2&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>NCOPE Tracker allows residents to upload clinical data for patient encounters from supported EMR platforms. If the data exported fails to meet NCOPE Tracker&#8217;s quality standards, residents will see a prompt similar to the one shown below.<\/p>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/ncope.org\/wp-content\/uploads\/2024\/03\/0-Incorrect-Data-Set-Error-MSG-1024&#215;412.jpg&#8221; title_text=&#8221;0 &#8211; Incorrect Data Set Error MSG&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>If the data file is\u00a0not\u00a0directly sourced from OPIE or NextGen<\/strong>, the error message above is expected, and <span style=\"text-decoration: underline;\">the resident must log all cases by selecting the &#8216;Create\/Edit Data Set&#8217;<\/span> menu item within NCOPE Tracker.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>If the data file is sourced from OPIE or NextGen<\/strong>, the following issues are common reasons for NCOPE Tracker not accepting the file\/case data set.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Issue #1<\/strong> &#8211; The resident&#8217;s name in NCOPE Tracker does not match the name listed in the EMR export file.<br \/>The EMR export file should output the resident&#8217;s name as &#8220;LastName, FirstName&#8221;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/ncope.org\/wp-content\/uploads\/2024\/03\/1-Profile-First-and-Last-Name-Identified-1024&#215;493.jpg&#8221; title_text=&#8221;1 &#8211; Profile &#8211; First and Last Name Identified&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>For example, if the resident&#8217;s first name is &#8220;Rachel&#8221; and last name is &#8220;Resident&#8221; then there should not be other text besides a comma in the name listed in the export file.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/ncope.org\/wp-content\/uploads\/2024\/03\/2-Excel-Export-Sample-Name-Issue-1024&#215;547.jpg&#8221; title_text=&#8221;2 &#8211; Excel Export Sample &#8211; Name Issue&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The third column (C) contains the resident&#8217;s name as exported from the EMR. If the name contains additional text not part of the resident&#8217;s name, such as &#8220;LIC # ORTR 851&#8221; NCOPE Tracker will show the &#8220;Incorrect Data Set&#8221; message.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Issue #2&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Issue #2<\/strong> &#8211; The export file was manipulated by the resident or another person after export.<\/p>\n<p>1. The export file <strong>should ideally not be edited after export<\/strong>, but the resident may find it necessary to edit the export file as it is generated due to limitations with the EMR software.\u00a0 The\u00a0<strong>only two columns in the export file that can safely be edited by the resident using Excel are titled &#8220;Resident&#8221; and &#8220;Resident Level&#8221;\u00a0<\/strong><\/p>\n<p>&#8211; If the name of the resident as export from the EMR in the 3rd column (C) does not match the name as listed in the NCOPE Tracker profile, it can be edited using the approach outlined in Issue #1 above.<\/p>\n<p>&#8211; If the column titled &#8220;Resident Level&#8221; is empty, the resident can enter any of the three following values in the 13th column (M): Observe, Assist, Independent.\u00a0 The three terms must be entered in a case-sensitive manner with the first letter capitalized.<\/p>\n<p>2.\u00a0<strong>Under no circumstances<\/strong> should the resident edit any of the values in the 1st column (A) titled, &#8220;Time Stamp&#8221; as this can result in data corruption of the resident&#8217;s records.<\/p>\n<p>3.\u00a0<strong>Under no circumstances\u00a0<\/strong>should the resident attempt to combined two separate exports into a single Excel file for import.<\/p>\n<p>4. All other edits must be done using the Edit function under the &#8220;Create\/Edit Data Set&#8221; menu\u00a0<strong>after\u00a0<\/strong>the data is successfully uploaded.<\/p>\n<p>[\/et_pb_text][et_pb_text admin_label=&#8221;Issue #3&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong>Issue #3<\/strong> &#8211; The export file contains duplicate time stamps.\u00a0 Duplicate time stamps can occur for two reasons:<\/p>\n<p>1. OPIE users may see this is they use the &#8220;Duplicate Appointment&#8221; function within OPIE Scheduler.\u00a0 This should not be done for appointments listed under the resident in OPIE Scheduler.\u00a0 If the resident is hoping to import two different orthoses\/prostheses from a single appointment the best approach is to manually enter the 2nd orthosis\/prosthesis into NCOPE Tracker manually via the &#8220;Credit\/Edit Data Set&#8221; menu.<\/p>\n<p>2. NextGen users may encounter this due to limitations with the NextGen export tool.<\/p>\n<p>&#8211; Remove any rows with a duplicate &#8220;Time Stamp&#8221; either manually or using the <a href=\"https:\/\/www.statology.org\/excel-remove-duplicate-rows-based-on-one-column\/\" target=\"_blank\" rel=\"noopener\">&#8220;Remove Duplicates&#8221; tool inside of MS Excel<\/a>.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>If the suggested strategies above and support from the EMR vendor cannot achieve a file capable of being uploaded\/imported into NCOPE Tracker, it is the responsibility of the resident to manually log EACH encounter using the &#8220;Credit\/Edit Data Set&#8221; menu.<\/p>\n<p>Please keep in mind that the NCOPE Staff and their vendors can only support their own platforms.\u00a0 NCOPE Tracker&#8217;s import functionality has enabled data uploads from hundreds of residents and will work so long as the data exported from the supported EMR systems complies with the NCOPE Tracker standards provided to the software engineers.\u00a0 The NCOPE staff cannot provide training or guidance on how to generate case data exports using non-supported EMR platforms.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>NCOPE Tracker allows residents to upload clinical data for patient encounters from supported EMR platforms. If the data exported fails to meet NCOPE Tracker&#8217;s quality standards, residents will see a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<p>NCOPE Tracker allows residents to upload clinical data for patient encounters from supported EMR platforms.<\/p>","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"doc_category":[345],"doc_tag":[300],"knowledge_base":[351],"class_list":["post-46415","docs","type-docs","status-publish","hentry","doc_category-tracker-resident-resources","doc_tag-tracker-for-res","knowledge_base-residency-knowledge-base"],"year_month":"2026-04","word_count":1024,"total_views":"663","reactions":{"happy":"26","normal":"0","sad":"0"},"author_info":{"name":"Chris Robinson","author_nicename":"admin","author_url":"https:\/\/ncope.org\/index.php\/author\/admin\/"},"doc_category_info":[{"term_name":"NCOPE Tracker - Resident Resources","term_url":"https:\/\/ncope.org\/index.php\/ncope-knowledge-base\/residency-knowledge-base\/tracker-resident-resources\/"}],"doc_tag_info":[{"term_name":"NCOPE Tracker for Residents","term_url":"https:\/\/ncope.org\/index.php\/docs-tag\/tracker-for-res\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why Am I Getting the &quot;Incorrect Data Set&quot; Error When I Attempt to Upload Clinical Data into NCOPE Tracker? - The National Commission on Orthotic and Prosthetic Education<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ncope.org\/index.php\/docs\/why-am-i-getting-the-incorrect-data-set-error-when-i-attempt-to-upload-clinical-data-into-ncope-tracker\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Why Am I Getting the &quot;Incorrect Data Set&quot; Error When I Attempt to Upload Clinical Data into NCOPE Tracker? - The National Commission on Orthotic and Prosthetic Education\" \/>\n<meta property=\"og:description\" content=\"NCOPE Tracker allows residents to upload clinical data for patient encounters from supported EMR platforms. 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